How to share your booking profile with existing clients

Which link should you send to the client?

Use your public profile link, not the address of your management area or an existing appointment. In the BabaCoiffure professional area, the profile link copy function provides the address to share. Do not build an address from your name: use the link the product provides.

Open the link without your professional session before sending it. Check that the page matches your business. If the link is missing, opens another page or does not work, do not guess a replacement: have the problem resolved before using it again.

When is the link useful to an existing client?

The link has a clear purpose when a client asks how to book their next service. You can also show it at the end of an appointment to explain where to find your profile. The context matters more than repeatedly sending it to everyone who has ever contacted you.

Keep the conversation in the channel the client already uses with you. This is an individual sharing method you carry out yourself. It does not involve a follow-up campaign, a contact import or messages sent automatically by BabaCoiffure.

What should the message accompanying the link say?

Briefly identify yourself if needed, explain that the link opens your profile and say what the client should do next. If they are unsure which service to choose, clarify their request first instead of asking them to guess.

Avoid wording that suggests an appointment has already been booked or a slot held simply because you sent the link. Do not add a discount, priority access or availability you have not actually arranged.

What if an appointment is already scheduled?

Before suggesting a new booking, check whether an appointment already exists for this request. A client who only wants to find your profile should not be asked to book twice. Keep a future visit separate from a change to the current appointment.

If the conversation started by phone and continues by message, find the original request. The link gives access to your profile; it does not automatically gather conversations or remove duplicate requests from your own records.

What should you check after sharing?

If the client says they have booked, check the appointment actually recorded before treating it as confirmed. Sending a link, a possible click and a booking are different steps. Do not infer one from another.

If the client cannot use the link, ask where they get stuck and check the address you sent. Do not ask for their password or login code. Offer help based on what you have checked, without promising a slot or an automatic action.

Fictional example: replying about a next visit

A regular client messages you to ask how to arrange their next appointment. You check that no appointment is already recorded for this request, then reply: ‘Hello, here is the link to my booking profile: [your verified public link]. You can find my services there and start your booking. If you are unsure which service to choose, tell me what you would like before confirming.’ You check the recorded appointment if they say they have finished. This example does not assume any automatic message sending.

Before sending your link

• Copy the public link provided for your profile instead of rebuilding it.
• Open the address without a professional session and check the destination.
• Check whether this request already has an appointment recorded.
• Explain the next action without claiming a booking or a guaranteed slot.
• Check the actual appointment before treating the request as confirmed.

Manage hair appointment requests across channels without mixing them up

Frequently asked questions